1. All packages are non-refundable after starting training and beginning the pack
  2. If you buy a package but do not start it and require a refund, a 25% fee  is taken for administration
  3. All sessions and packs must be used within 12 weeks of purchase. Sessions maybe paused within this time frame but cannot be held longer than the 12 weeks. Any sessions left over after this period are forfeit.
  4. For Diet and Workout Programme purchases please allow 48-72 hours for email delivery
  5. All sessions require 24 hours notice for cancellation. If less notice is given, the session will be forfeit unless an alternative session can be booked within that week.